ΔΙΑΘΕΣΗ ΠΡΟΪΟΝΤΩΝ

Privacy Policy

1. Introduction

DOI TECH (“we”, “our”, “us”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how MySwitch products, applications, cloud services, website, and integrations (including Google Home and Google Assistant) collect, use, store, share, and protect information.

This Privacy Policy applies to:

  • The MySwitch mobile applications.

  • The MySwitch cloud platform.

  • MySwitch smart devices and controllers.

  • The MySwitch website.

  • Integrations with third-party services such as Google Home.

By using MySwitch products and services, you agree to the practices described in this Privacy Policy.

2. Data Controller

DOI TECH

Email: info@doitech.gr

Website: https://myswitch.doitech.gr

3. Information We Collect

3.1 Account Information

When you create a MySwitch account, we may collect:

  • Name

  • Email address

  • Password (stored in encrypted/hashed form)

  • Account preferences

  • Authentication information

3.2 Device Information

When you connect a MySwitch device, we may collect:

  • Device identifiers

  • Device model and firmware version

  • Device name assigned by the user

  • Device configuration settings

  • Network connectivity status

  • Time zone information

3.3 Smart Home Data

To provide automation and monitoring features, we may collect:

  • Device status (on/off state)

  • Relay outputs

  • Sensor readings

  • Energy consumption data

  • Power measurements

  • Schedules and automation settings

  • Historical usage data

  • Alert and event logs

3.4 Mobile Application Data

Depending on the features used, the MySwitch app may access:

  • Internet connection

  • Bluetooth

  • Local network access

  • Nearby devices permissions

  • Camera access (for QR code scanning)

  • Push notification tokens

These permissions are used solely to provide requested functionality.

3.5 Google Home Integration Data

When you connect MySwitch to Google Home or Google Assistant, we may receive and process:

  • Google account linking identifiers

  • Authentication tokens

  • Device control commands

  • Device status requests

  • Synchronization requests

  • Device trait information required by Google Home

We use this information solely to provide smart-home functionality requested by the user.

3.6 Technical and Diagnostic Information

We automatically collect:

  • IP addresses

  • Browser information

  • Operating system information

  • Device type

  • Application version

  • Error reports

  • Crash diagnostics

  • Service logs

3.7 Website Information

When visiting our website, we may collect:

  • IP address

  • Browser information

  • Pages visited

  • Referring websites

  • Cookie-related information

4. How We Use Information

We use collected information to:

  • Create and maintain user accounts.

  • Authenticate users.

  • Operate MySwitch devices.

  • Provide remote device control.

  • Enable scheduling and automation.

  • Display energy consumption information.

  • Provide customer support.

  • Improve reliability and performance.

  • Monitor service security.

  • Detect fraud and abuse.

  • Send service notifications.

  • Fulfill legal obligations.

  • Enable Google Home and other third-party integrations.

5. Google Home Limited Use

Information obtained through Google Home integrations is used only to:

  • Provide requested smart-home functionality.

  • Execute user commands.

  • Synchronize device states.

  • Maintain service reliability and security.

We do not sell Google user data.

We do not use Google Home data for advertising purposes.

We do not share Google Home data with third parties except as necessary to operate the service or comply with legal obligations.

6. Legal Basis for Processing

Where GDPR applies, we process data based on:

  • User consent.

  • Performance of a contract.

  • Compliance with legal obligations.

  • Legitimate business interests.

  • Protection of vital interests.

7. Sharing Information

We may share information with:

Service Providers

Including providers of:

  • Cloud hosting

  • Data storage

  • Monitoring systems

  • Notification services

  • Technical support services

Google

When users enable Google Home integration, information necessary for operation may be exchanged between MySwitch and Google.

Legal Authorities

Where required by law, regulation, court order, or governmental request.

We do not sell personal information.

8. Data Retention

We retain information only as long as necessary to:

  • Provide services.

  • Maintain user accounts.

  • Comply with legal obligations.

  • Resolve disputes.

  • Enforce agreements.

When data is no longer required, it is deleted or anonymized.

9. Security Measures

We implement appropriate technical and organizational safeguards, including:

  • TLS/HTTPS encryption.

  • Secure authentication mechanisms.

  • Password hashing.

  • Access controls.

  • Monitoring and logging.

  • Regular software updates.

  • Backup and disaster recovery procedures.

No method of transmission or storage is completely secure; however, we take commercially reasonable measures to protect information.

10. User Rights

Depending on applicable law, users may request:

  • Access to personal data.

  • Correction of inaccurate information.

  • Deletion of personal data.

  • Restriction of processing.

  • Objection to processing.

  • Data portability.

  • Withdrawal of consent.

Requests may be submitted to:

info@doitech.gr

11. Account and Data Deletion

Users may request deletion of:

  • Their MySwitch account.

  • Device associations.

  • Historical device data.

  • Cloud-stored personal information.

Deletion requests may be submitted through customer support or by contacting:

info@doitech.gr

Certain information may be retained where required by law.

12. Children’s Privacy

MySwitch services are not intended for children under the age of 13 (or the minimum age required by local law).

We do not knowingly collect personal information from children.

13. International Data Transfers

Information may be processed and stored in countries where our infrastructure or service providers operate.

Where required, appropriate safeguards are implemented to protect transferred data.

14. Cookies

Our website may use cookies and similar technologies to:

  • Improve functionality.

  • Remember user preferences.

  • Analyze website performance.

  • Enhance user experience.

Users may manage cookies through browser settings.

15. Third-Party Services

MySwitch may integrate with third-party services including:

  • Google Home

  • Google Assistant

  • Push notification providers

  • Cloud hosting providers

Use of such services may also be governed by their respective privacy policies.

16. Changes to this Privacy Policy

We may update this Privacy Policy from time to time.

Material changes will be communicated through our website, application, or other appropriate channels.

The updated version becomes effective upon publication.

17. Contact Information

If you have questions regarding this Privacy Policy or our privacy practices, contact:

DOI TECH

Email: info@doitech.gr

Website: https://myswitch.doitech.g

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